APANA OFFICER

The CRM for every wealth advisors

Apana Officer brings together wealth CRM, aggregation, compliance and e-signature in one workspace for wealth management firms.

Wealth CRM record
ClientJean Martin
HouseholdMarried, 2 children
Risk profileModerate
Financial assetsEUR 2.1M
THE PROBLEM

Client files are fragmented. Execution is still manual.

Client follow-up, aggregation, compliance, documents and signatures too often live in separate systems. Teams spend too much time rebuilding context instead of moving the client file forward.

1 missing documentcan block the whole file

One missing or outdated document can stop the workflow before signature or validation.

5+ toolsto understand one client status

Teams still jump between CRM, aggregation, documents and signature tools to understand what is ready.

3h+spent rebuilding proof and follow-up

Advisors and operations teams still spend too much time reconstructing status, proof and next actions.

THREE OPERATIONAL BLOCKS

Officer brings together the three operational blocks of the firm.

One workspace to manage the client relationship, consolidate wealth data and secure every regulatory step.

Wealth CRM

Centralize client relationships, households, opportunities, tasks, documents and history.

Relationship tracked

Aggregation

Consolidate contracts, assets, allocation, movements and partner platforms.

Assets consolidated

Compliance & e-signature

Generate, track, sign and archive regulatory documents.

File audit-ready
WEALTH CRM

A CRM built for wealth follow-up, not generic sales.

Officer centralizes the client profile, household, opportunities, tasks, documents, client portal and relationship history. Every action stays attached to the right file.

  • Client profile and household
  • Tasks and reminders
  • Opportunities
  • Client documents
Jean MartinClient profile and follow-up
Documents 8/10 complete
HouseholdMarried, 2 children

Every relationship detail, document and next action stays attached to the same file.

Aggregated assetsEUR 780K
Risk profileModerate
Last meetingMay 12
Follow-upValue
Next actionPortfolio review
OpportunityLife insurance reallocation
Compliance4/5 steps complete
Aggregation12 contracts aggregated
AGGREGATION

A consolidated view of contracts, assets and movements.

Officer aggregates contracts, accounts, allocations, movements and connected platforms to give advisors a usable wealth context.

40+ connected platforms€5B in aggregated assets
  • Aggregated contracts
  • Consolidated assets
  • Recent movements
Martin J. Wealth OverviewAggregated contracts and performance
Alert to review
Total capitalEUR 780K
12-month performance+8.4%
Next reviewAllocation to review
ProviderContractTypeValuePerf.
Swiss LifeStrategic Life 2032
Life insuranceEUR 245K+6.2%
AXAPerspective Allocation
Life insuranceEUR 180K+4.8%
GeneraliPatrimoine Horizon
CapitalisationEUR 132K+9.4%
BNP ParibasPEA Growth Europe
PEAEUR 91K-1.2%
Total
EUR 780K+8.4%
Allocation to review before next meeting
COMPLIANCE & E-SIGNATURE

Every regulatory step generated, tracked, signed and archived.

Officer manages regulatory documents, checks, missing evidence, e-signature and the audit trail. The advisor stays in control while the client file remains traceable.

  • Regulatory documents
  • KYC and AML checks
  • E-signature
  • Audit trail
Martin J. ComplianceClient status and signature follow-up
Client files
ClientOnboardingEngagementKYCSuitability
Martin J.
Claire D.
Hugo B.
Electronic signatures
Suitability report · Martin J.Sent 09:31 · waiting for signature
In progress
Engagement letter · Claire D.Signed 10:12 · archived in audit trail
Completed
USE-CASE SCENARIOS

Officer adapts to every client file scenario.

The CRM adapts to the use case. Whether the firm opens a new client file, prepares an annual review or executes a reallocation, Officer structures the workflow and keeps the proof trail complete.

Selected scenario

New client onboarding

Create the client file, collect the right documents, validate the profile and send the first documents for signature.

Total time< 20 min
01Client fileCreated
02Relationship disclosureCreated and signed
03Engagement letterCreated and signed
04KYC and risk profileCompleted
Can be accelerated with Copilot for document capture.+ Copilot
ASK QUESTIONS ABOUT THE CLIENT FILE

Find the right client context in a few seconds.

Because Officer keeps CRM, aggregation and compliance context connected, advisors can retrieve the right facts, status changes and next actions without switching tools.

Apana OfficerGrounded in the full client file
User

What changed since the last review for Jean Martin?

Officer

Three updates were detected: client assets were refreshed after the Swiss Life sync, the risk profile is still valid, and one proof of address is still missing before signature can be completed.

Open CRM follow-upView compliance statusSend document request
User

What follow-up tasks should be completed this week?

Officer
Send the meeting summaryTo do
Prepare the review noteIn progress
Follow up on missing documentsPlan
Example prompts
No need to rebuild the file manually. No missing context between CRM, aggregation and compliance.
PROVEN OPERATIONAL CORE

A proven operational core, modernized for the AI era.

Officer is built on Capital Explorer: 28 years of wealth management expertise, production-grade integrations, aggregation infrastructure and compliance workflows already used on real client files.

It is not a generic CRM with AI on top. It is the operational stable core of the Apana suite.

28 yearsCapital Explorer expertise
40+Connected platforms
€5BAggregated assets
75KAggregated contracts
01Production-gradeUsed on real client files.
02ConnectedIntegrated with platforms and data sources.
03TraceableDocuments, actions and signatures archived.
TRUST & COMPLIANCE

Built for regulated wealth management workflows.

Designed for sensitive client data, regulated advisory processes and operational workflows that stay reviewable over time.

EU-hosted data

Infrastructure and workflows designed for wealth firms handling sensitive client information.

GDPR-ready workflows

Operational flows designed for controlled data handling, review and follow-up.

Consent and signature records

Client interactions, approvals and signatures remain attached to the operational file.

Source-linked evidence

Key facts and required documents can stay linked to the underlying client file context.

Audit-ready history

Status changes, documents and actions remain traceable over time.

Configurable model layer

The AI layer can adapt to firm constraints around security, review and operations.

APANA SUITE

Officer is where the Apana workflow closes.

Copilot creates the structured context. Advisor turns it into advice. Officer turns that advice into a compliant, signed and monitored client file.

CAPTURECopilotCopilot captures

Captures conversations, documents and client data.

ANALYZEAdvisorAdvisor analyzes

Turns structured facts into sourced recommendations.

SECUREOfficerOfficer secures

Executes CRM, compliance, signatures and follow-up.

One pipeline. No re-entry. No lost context.